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9 Jun 2010

Have you been through this before?

Posted by Will Crist. No Comments

We have yet to make it through to the rebound. Thoughtful people are saying this is as good as the business economy will get for the next two or three years. Many people will be looking for alternative sources of revenue. What I am finding in my travels up and down the 405 is that people have quit selling and have begun to look for opportunities to serve people in ways they may have not thought of before.

This will take much more emotional and spiritual stamina from all of us. When markets are strong we can easily move from a NO to the next because we have confidence that there will be a YES somewhere along the line. Strong markets create predictability. Not everyone will say YES. Many will not. Some will. It requires stamina to keep this belief in the forefront while we move through difficult and unpredictable markets.

I am finding how important longevity is. I have interviewed people CEOs who have never gone through an economic downturn before. Their attitudes and learnings are different from the CEOs who have gone through two or three downturns in their company life. I haven't gotten the idea that getting through the rough patch is any easier, but, for those who have been through this before, there is a greater confidence that this, too, will pass.

We have heard examples on the radio show of what can be done as we look toward to the rebound. Some have decided this is a good time to take a good look at the level of productivity of every employee. They have measured productivity against an employee's goals. This is a way to measure employee drive and their effectiveness. No doubt that competition will be fierce in the rebound. Every company will be hungry. These companies have used the time to find employees with great drive. They are also working to improve effectiveness.

Other companies are using this time to clarify their strategies for the next three years. They are researching the marketplace and using what they find to create company initiatives to prepare for excellence and market dominance when the rebound comes.

Finally, there are companies that are using this time to help their sales people move from the vendor mentality to the trusted advisor mentality. This is showing up in proactive sales calls as well as in responses to inbound calls from current customers or from web-assisted sales programs that direct inquiring customers to particular companies.

This is a time of innovation, change, and dedicated persistence. This is the time for emotional and spiritual commitment. The rebound will come. Will you and your company be ready?

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9 Jun 2010

Pilgrim Talks: Kristin Arnold and David Browning

Posted by Will Crist. No Comments


Join us on Wednesday afternoon at 5pm on Pilgrim Talks to hear some of the most innovative CEOs in Orange County talk about what they've discovered works in this new economy.

Pilgrim Talks with the Pilgrim on
the 405
is on
www.OCTalkRadio.net
 
Pilgrim Talks airs live every Wednesday from 5-6pm PST.


Kristin Arnold

Wednesday June 9 at 5:00 pm Will Crist will interview Kristin Arnold, an author, speaker, and facilitator of high risk meetings for CEOs. Kristin is the President-elect of the National Speakers Association. She regularly helps corporations, government and non-profit organizations achieve extraordinary results. For more about Kristin and her new book Boring to Bravo, see http://boringtobravo.com

thinkASG

Later at 5:30 pm Will will interview David Browning, CEO of thinkASG. thinkASG works with clients to develop their IT strategy and create Green IT implementations. thinkASG technology support experts take the time to understand their customers' unique business model. They then architect solutions to optimize their customers' competitive advantages. For more about David and thinkASG, see http://www.thinkasg.com

To listen live visit: www.octalkradio.net or listen to archives of our previous show at  pilgrimonthe405.podbean.com as well as other podcasting services.
 
You can find the show on iTunes as a business podcast by typing Pilgrim on the 405 in the iTunes podcast search box.

Pilgrim Talks is one of the innovative talk show on OC Talk Radio, Orange County's premier business station. The goal of the show is to interview CEOs and Presidents of thriving Orange County companies to hear how they are making it through this new economy. The hope is that other business people in Orange County will join the journey to success that these innovative companies are pioneering.

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25 May 2010

Pilgrim Talks with Joey Benadretti and Bob Juracka

Posted by Will Crist. No Comments

Join us on Wednesday afternoon at 5pm on Pilgrim Talks to hear some of the most innovative CEOs in Orange County talk about what they've discovered works in this new economy.

Pilgrim Talks with the Pilgrim on the 405 is on www.OCTalkRadio.net

 
Pilgrim Talks airs live every Wednesday from 5-6pm PST.


SYSPRO

Wednesday May 26th at 5:00 pm Will Crist will interview Joey Benadretti, CEO of SYSPRO, the leading provider of visionary, pragmatic ERP software. Joey will be talking about how he and his team have lead SYSPRO to leadership in a crowded market space. For more about Joey and SYSPRO, see http://americas.syspro.com

XDimensional Technologies

Later at 5:30 pm Will will interview Bob Juracka, President of XDimensional Technologies, Inc., creators of Nexsure. Nexsure is a cloud-based business management system for insurance agencies which covers the entire customer life cycle for insurance agencies. For more about Bob and XDimensional Technologies, see
http://www.xdimensional.com

To listen live visit: www.octalkradio.net or listen to archives of our previous show at  pilgrimonthe405.podbean.com as well as other podcasting services.
 
You can find the show on iTunes as a business podcast by typing Pilgrim on the 405 in the iTunes podcast search box.

Pilgrim Talks is one of the innovative talk show on OC Talk Radio, Orange County's premier business station. The goal of the show is to interview CEOs and Presidents of thriving Orange County companies to hear how they are making it through this new economy. The hope is that other business people in Orange County will join the journey to success that these innovative companies are pioneering.

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18 Apr 2010

Change and More Change

Posted by Will Crist. No Comments


It is clearer every day that the new economy is more digital than ever. As the traditional methods of finding new customers and clients are less and less effective, business owners and sales people turn to the Internet to seek new possibilities. As I speak with business owners, I learn they see many possibilities, lots of programs, and an overwhelming learning curve. Many of them are also confused about how and where to start.

We can begin with one thing that has not changed: companies need a steady stream of opportunities to offer their products and services. In other words, nothing happens until someone buys something.

I regularly hear: "My tried and true customers are buying less." "My industry is changing. My old customers have less need of our products/services." "Advertising and cold calling don't work the way they used to."

The way we are doing business is changing. It is changing faster than most of us are comfortable with. We are invited to try new ways to attract opportunities. At the same time, all the new ways lead to a conversation. Of course, there are sales made on the Internet by people who know exactly what they want, find it, and purchase it without any personal interaction. My focus today is on those sales that require a conversation between the buyer and the seller.

The digital world provides many programs, tools, and systems for discovering new opportunities. If you are not currently using these, you can probably bet your competition is. How can you use these methods to find new opportunities without getting overwhelmed? Business owners I have been speaking to have talked about four rules they used to begin their online marketing programs.

1. Define what you want to accomplish.It is so easy to get caught up in the excitement of new possibilities that we forget to clearly identify what we want these tools to help us accomplish. Blogs, Facebook, Twitter, Yelp, podcasts, and video testimonials are just tools. They are new tools. These tools are more accessible than ever to the small business owner, but they are only tools. Begin with the end in mind.

2. Identify your niche.  Out of the millions of people in the digital world at anytime, who do you want to attract to a conversation with you? How specific can you be about your market and the people who can and will make decisions to talk with you? The opportunities are out there. Your task is to attract them to the information on your site, the podcast, the blog, or the testimonial that will encourage them to want to speak with you. Know who you want to talk with.

3. Develop a plan and test it. Given all the tools that are available, business owners and sales people make choices. Time, resources, and money are all limited. The question is not: "Can we do it?" The question is: "What can we do that will be effective in getting more conversations with people we want to speak with?" We are all learning how to answer that question. The use of these tools are merely behaviors that are part of a plan. As with any plan, it is only as good as the results it brings. Know your plan and know how you will evaluate its effectiveness.

4. Use the conversation to build trust so you can mutually explore needs, hopes, wishes, dreams, and pain. Buyers are more reluctant than ever to open themselves to strangers. The most important prerequisite for a conversation is trust. All the steps leading to this conversation must build trust. The buyer has to conclude he/she can trust the seller. Knowing how to build trust with another human being is essential in today's economy. Develop your system for building trust.

These are the issues we discuss every day. You can hear them on the weekly radio show: Pilgrim Talks on OCTalkRadio.net.

It is a new world. Risk, planning, testing, and building trust are all more important than ever. The opportunities are out there. What are you waiting for? Let's have a conversation.

To Your Success in the New Economy!

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18 Mar 2010

Federal Construction Workshop to Help 20 Orange County Construction Companies Get Projects

Posted by Will Crist. No Comments


IRVINE, Calif., Mar. 17, 2010 – The Pilgrim on the 405, Will Crist, announced today that pre-registration is now open to the Federal Construction Profits Business Acceleration and Membership Program that will be kicking off with a 3-day federal construction workshop conducted by a nationally-respected expert designed to help 20 local construction companies get their fair share of government contracts from the $100 billion+ federal construction market.

The workshop will held April 8-10, 2010 at the Sandler Training Center, 2091 Business Center Drive in Irvine, Calif.  It will be followed by a 90-day mentoring program to make certain the twenty companies who are accepted into this program have the opportunity to get multiple construction contracts. The program is sponsored by the Pilgrim on the 405 and several Orange County business firms who see the opportunity to bring significant dollars into the Orange County economy.

According to Mr. Crist, construction companies in Orange County are suffering. There are fewer commercial jobs available and there are more companies bidding on every job. The sector that is growing is the federal government construction market with allocations of over $100 billion. But only 2.25% of construction companies are registered to bid on these projects.

“Orange County construction companies, their employees and families deserve better,” Crist said. “I know that more can be done to get a greater share of these projects for Orange County construction companies. The workshop speaker has personally completed over a thousand federal construction contracts for himself and client companies representing more than $1 billion in revenue. I am absolutely confident that we can help 20 local construction companies become accepted into the program.”

In the first hour of the three-day workshop, attendees will learn several important things: where to find the thousands of construction opportunities that are not available through fbo.gov, the government’s public procurement website, how to find projects with little or no competition, a unique method of getting great references from owners and government agencies and how to use those references to win contract awards.

The workshop moderator is Doug Reitmeyer, CEO of Reitmeyer & Associates, Inc., author of “How to Become a Federal Construction Contractor” and creator of “Seven Keys to Federal Construction Profits” presented at the Construction Expo. Mr. Reitmeyer has negotiated, bid, bought out and project managed more than 1,000 government construction contracts with a total value of more than $1 billion over the past 35 years in both general construction and mechanical projects.

This program is in high demand as only 500 contractors are being accepted nationwide. Registration for Orange County opens on Monday, March 22 at 10 am PST and closes on Wednesday, March 24 at noon or as soon as the seats are sold out. Interested parties may sign up to pre-reserve a place for the three-month program and three-day workshop at http://www.federalconstructioncontracts.com

Each workshop ticket comes with a 100% money back guarantee and a free guest pass, so partners or associates can attend together. There are only 20 tickets available, and by special arrangement through the Pilgrim on the 405, the investment is only $4,997 for those signing up during the first three days; $6,997 afterwards if any seats are available.

Will Crist, the Pilgrim on the 405, is a problem solver for small businesses, a sales force developer, trainer and coach. For eight years he has been associated with Sandler Training, a leader in innovative sales and sales management training. For over 40 years, Sandler has taught its distinctive, non-traditional selling system and highly effective sales training methodology, which has helped salespeople and sales managers take charge of the process. Crist has worked on sales projects with Fox Home Entertainment, Samsonite, Brooks-Rx, Sonnet Technologies, Nelson Engineering, Alphabio, Naviant (an Internet software company) to name a few. He specializes in helping companies identify where they want to be, where they are now, and what is getting in the way. Problems that he has often solved include building sales teams, assisting management in developing accountability, gaining market share and driving sales growth. He has a radio show, Pilgrim Talks with the Pilgrim on the 405 every Wednesday at 5:00 pm on OCTalkRadio.net.

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11 Mar 2010

Feed back from the pilgrimage . . .

Posted by Will Crist. No Comments

Since we last spoke, there are a number of developments you might find interesting. Business owners are telling me where they want to be in twelve months. They are telling me what is getting in the way. And we are then finding resources to help them get to where they want to be. Here are some of the developments:

  • Highlighting resources and successful OC business models on The Pilgrim on the 405 Radio Show
  • Helping 20 OC construction companies Get Federal Construction Contracts Now
  • Accessing both the $9 Billion the state spends every year and the remaining 2/3s of the $85 Billion in stimulus money the state agencies will contract for this year, and
  • Helping 40 sales people and sales managers be the best they can be at a minimum cost.

Pilgrim Talks — The Pilgrim on the 405 radio show

Last week was the premier show on OCTalkRadio.net. The guests were Sam Silverstein, a speaker and author and Mark Franzen, the CFO of an Orange County company: MicroMedia Filtration.

Sam just published No More Excuses: The Five Accountabilities for Personal and Organizational Growth. Business owners and managers will find helpful conversation about the value and effectiveness of holding people accountable for what they said they would do.

Mark's company is one of Orange County's innovative contributions to making the world a better and greener place. With their system, the way we deal with waste water and sewer waste will change dramatically for the good.

This radio show is dedicated to bringing resources to Orange County business owners so they can find the hope, courage and innovative ideas to make their businesses thrive. On the show we also spotlight business owners who have a strategic plan they are implementing for themselves and their employees who depend upon them. To hear the podcast and see the show notes, click here.


Getting Federal Construction Contracts Now
Orange County was very focused on the construction industry. As the number of commercial and residential projects declined both locally and nationally (a loss of about $300 Billion nationally), more contractors have been bidding on fewer projects. This means slimmer margins for those who win the project. One additional source of funding is Federal Construction Projects. The opportunity is large: over $100 Billion in construction projects. Currently only 20,000 construction companies nationwide are certified to bid on these projects. We have identified a national expert (he has done over $1 Billion in government construction contracts). We have convinced him to do a three month program here in Orange County to help 20 local construction companies get Federal Construction Projects. To see the program, click here.
 
The $85 Billion in Stimulus Funds coming through the State
and the $9 Billion in State purchases

We promised to bring Wayne Gross, from the Procurement Division of the California Department of General Services, back to show business owners how to get their small business certification. It takes about 20 minutes online. He also promised to spend three hours showing OC business owners how to get business from the five largest of the 29 state agencies who post their contract opportunities in this space. In the six months between July and December there were 52,000 opportunities posted. 25% of the $9 Billion dollars the state spends each year must go to small businesses. Each agency has a designated small business advocate to help business owners put their best foot forward.

I am looking for sponsors to support this workshop. We need about $1000 to bring this off. Anyone want to help make this happen? If you do, Email me.

Training for Sales People and Managers
Selling has changed. Trust is king. Attracting customers, engaging them in conversations, waiting for the time they want to buy: these are skills sales people must master to be successful in the new economy. The Sandler Training Center has agreed to provide 40 hours of sales and sales management training over ten weeks to small business who qualify. This will help strengthen sales forces in OC, and bring more revenue. The state will be paying for the training from the payroll taxes. Participating companies will pay a small registration fee for each person. There are forty slots in the first training period which begins in April. Registration closes March 18. You can download the program flyer by clicking here.

So what stands in the way? Every business owner today stands at a fork in the road. Taking the wrong fork will lead to non-existence. Taking no fork will lead to paralysis and non-existence. Being proactive, taking the risk that every business owner must take will  lead to new opportunities. This economy abounds in opportunities for those business owners who commit themselves to finding them. Taking steps to listen to the marketplace, improve the skills of sales people and other employees, spend money strategically, and focusing on business is the best guarantee of being in a thriving business twelve months from now.

What will help you insure your business will be thriving at the end of 2010?

To Your Success in the New Economy!

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17 Feb 2010

There are opportunities . . .

Posted by Will Crist. No Comments

At the January 20 Stimulus Funds Workshop, forty business owners met, heard about, and discussed ways to move their business forward in 2010. From the feedback on the follow up survey, the conclusion is that the meeting was a success. Business owners learned:

  • how they can get funding from the state for training,
  • about SBA programs that are intended to help green and innovative businesses find funds to help them,
  • how to access both the $9 Billion the state spends every year and the remaining 2/3s of the $85 Billion in stimulus money the state agencies will contract for this year, and
  • how a business that owns real estate can obtain what amounts to an interest free loan that can be spent now.

Stimulus Funds
Wayne Gross, from the Procurement Division of the California Department of General Services, showed business owners how to get their small business certification. It takes about 20 minutes online. The five largest of the 29 state agencies post their contract opportunities in this space. In the six months between July and December there were 52,000 opportunities posted. 25% of the $9 Billion dollars the state spends each year must go to small businesses. Each agency has a designated small business advocate to help business owners put their best foot forward.

Wayne is coming back in March to help more businesses get certified and to spend three hours showing certified small businesses how to maximize their opportunities with the state bidding system. If you are interested in getting certified as a California Small Business or are wanting to coming to the three hour workshop in March, let me know via email so I can gauge the interest. To email me click here.

 SBA Funds
Hilda Kennedy, from AmPac Tri State CDC, shared how the Small Business Administration has eliminated many of the fees and increased limits for small businesses. She also said money was available. Business owners learned the SBA is seeking to promote green businesses and those working with green business to reduce energy consumption by 10%, create renewable energy, and to increase the lending limit for these businesses. To contact Hilda, click here.

Training for Sales People and Managers

Several business owners are talking about using state funds to train their people. The Sandler Training Center has agreed to provide 40 hours of free sales and sales management training over ten weeks to small business who qualify. The state will be paying for the training. Participating companies will pay a small registration fee for each person. There are forty slots in the first training period which begins in the March 16. Registration is underway for this program. To discuss further or to reserve slots for your people, click here.

Online Marketing Program

Because several business owners said they wanted help getting leads from online marketing, I have invited three national experts to help twelve companies.  In the six-week period starting February 24th, teams from organizations will design effective online marketing programs that will attract new customers and lead to conversations. To see more information or to register, click here.

Lots of opportunities  . . .

So what stands in the way? Every business owner today stands at a fork in the road. Taking the wrong fork will lead to non-existence. Taking no fork will lead to paralysis and non-existence. Being proactive, taking the risk that every business owner must take will  lead to new opportunities. This economy abounds in opportunities for those business owners who commit themselves to finding them. Taking steps to listen to the marketplace, improve the skills of sales people and other employees, spend money strategically, and focusing on business is the best guarantee of being in a thriving business twelve months from now.

There will be another Economic Stimulus Workshop for OC Business Owners in March.  Commit to finding the way to thrive. Those who do will have the highest probability of succeeding. What will help you insure your business will be here at the end of 2010?

To Your Success in the New Economy! 

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16 Dec 2009

How do we reposition the company? How do we survive long enough for it to make a difference?

Posted by Will Crist. 1 Comment

I am seeing two things in the marketplace now: some marketplaces have changed what they want/need so dramatically that businesses who previously supplied them are struggling to find any prospects at all. Other marketplaces are depressed right now because people are not buying. They still need the goods and services, but they are not buying at present.

Business owners in either of these marketplaces make one of three responses: (1) They decide to close the doors, let everyone go and give up. (2) They cut costs to the bone, hunker down, hold their breath and hope the market will get back to the old normal before they run out of resources. (3) They acknowledge what is true about the marketplace and either increase their market share in a shrinking market or discover new markets for their products and services. Which are you doing?

People choosing #1 are gone. Maybe they will try to restart later.

People choosing #2 are going. By the time they get to the place where they can exhale, providing they have enough resources to hold on, other companies will have positioned themselves to dominate the market.

My contacts in several training companies tell me large companies are buying sales training now. They are ramping up. These companies see the talent available in the market place, and they are replacing the less than maximally productive sales people they currently have. They are getting their house in order now. They aren't advertising what they are doing. When I speak with my contacts who are working with large companies I hear that they are spending money now. Big money.

Preparing to take market share from the competition or to penetrate a new market place will require more proactive, discerning sales people who are capable of faster qualification of prospective customers. Taking market share or penetrating new markets means changing a company's culture. It means sales managers who hold people accountable for what they say they will do.

If you are like other business owners, you know you should be preparing your company for the future. If you are like many other business owners, you are asking where you can find the resources to make these changes.

I have asked business leaders in Orange County to share in putting on a series of workshops specifically aimed at helping business owners in Orange County find the spirit, access the resources, and design their plans to move forward in the next year. These workshops are not for people who have given up nor are they for people who are just holding on. These workshops are for people who are committed to taking market share from competitors or penetrating new markets. They are created to help business owners access the funds, grants, contracts, skills, and cost reductions that will allow OC business owners to move forward.

Small business owners are the strength of Orange County Right now large companies are preparing for the economy that is coming to them. All signs are pointing to 2010. Through this series of workshops I will be helping business owners create a flexible workforce able to respond to the changed and changing marketplace. The first workshop will have speakers who will be able to point to stimulus money and help business owners access the funds. In the workshop business owners will connect with each other and with resources, they will discover how to access these resources, so, in 2010, they will have the best possible chance to helping their businesses and their employees thrive.

Register for the first workshop now: Economic Stimulus Workshop for Business Owners in OC, Wednesday, January 20, 2010, 7:30-10:00am.

To Your Success in the New Economy!

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19 Nov 2009

What will business owners do in the new economy?

Posted by Will Crist. No Comments

This pilgrim spent most of his day in the office meeting with people to talk about where small businesses are today and what they will need as we move into the next pahse of what is proving to be a remarkable transformation of the marketplace.

One of the people in the conversation was Hilda Kennedy, a partner in AmPac TriState CDC, an economic development group. She will be speaking at the Orange County economic stimulus workshop I am hosting on Wednesday, January 20. We talked about what business owners are looking for. Many of them are saddened by the layoffs they have made in the past year. Most are not willing to spend the money they have, and others, while they believe the economy is reviving, are wondering if they will be able to sell in the new marketplace. Hilda said, "Some of the business owners are wondering if they will survive."

That's an interesting statement. Business owners will survive. If a business owner can get comfortable with the difference between his/her business and themselves, they can be comfortable with the reality that they will survive. Businesses are not people. They do not die. They change, they are bought and sold, expand, they contract, and sometimes they go away. The chances that a business has changed and will continue to change in this environment are very high. The chances that a business owner will survive are even higher.

Hilda and I thought about the roles the business owner will have in the new economy. We decided the business owner has three responsibilities: to produce and maintain jobs, to contribute to the community, and to provide a profit to the owners which can be reinvested. Without jobs a community dries up. Without jobs a state goes bankrupt. Most of the jobs in Orange County are provided by small business owners. They make the major contribution to the well-being of the communities here. The workshop will focus on helping business owners perform these three roles in the new economy.

By providing goods and services others in the community need, small businesses provide resources, time savings, efficiency, and substance for community interaction. I was very pleased to find a wonderful pita restaurant in Irvine when I was hungry. I am delighted my dry cleaners in Laguna provide such good and consistent service. I am equally happy with my local grocery store and my community bank. They take care of my nutrition and financial needs. They contribute to my well-being and the community well-being.

Finally, small business owners make a profit they can reinvest in the community. In addition to providing wages to their employees, small business owners create wealth and capital to expand their production of goods and services, to invest in other opportunities, or to provide deposits in community banks so the banks can loan the money to other business owners.

Small business owners are the strength of our communities. Right now business owners are preparing for the economy that is coming to them. All signs are pointing to 2010. I will be helping business owners create a flexible workforce able to respond to the changed and changing marketplace. The workshop will have speakers who will be able to point to stimulus money and help business owners access the funds. In the workshop business owners will connect with each other and with resources, they will discover how to access these resources, so, in 2010, they will have the best possible chance to helping their businesses and their employees thrive.


Save the date: Wednesday, January 20, 2010, 7:30-9:30am. Economic Stimulus Workshop for Business Owners in OC.

To Your Success in the New Economy!

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18 Nov 2009

Coming down the hill

Posted by Will Crist. No Comments

Earlier this week I was coming down the trail from the top of the hill I climb several mornings a week. It was a beautiful walk. These days I usually get to the top of the hill just as the sun is coming up over the top of the world in Laguna. It is often cold but invigorating.

On my way down, I met a man and a woman who greeted me. They had two dogs with them. On the gate to the wilderness area at the end of Dartmoor Street there are two or three signs saying "No Dogs." There is a large sign with five reasons to keep dogs out of the wilderness area. These were not the first people who had dogs with them. I wondered what they thought when they read the signs at the trail head so I asked them: "I'm curious, when you saw the signs that said 'No dogs' what did you think?"

The man said: "It is early. I don't think anyone will catch me."

I said thanks and went on down the hill.

That was an interesting answer. He didn't think anyone would catch him. I guess I am just as guilty as the next guy hoping no State Trooper will see me using my cell phone when I am driving. There are lots of rules and expectations I just hope no one catches me breaking. I wonder what that might mean if we only observed rules when we thought we might get caught.

This attitude is very self-centered. The first question is: "What do I want to do?" After that the question seems to be: "If there are barriers between me and what I want how can I get around those barriers without getting caught?" This sequence of questions led us to where we are today. Without any restraints on getting what I want, when I want it, as long as I don't get caught, we all wind up in a very isolated individual world. And we have wound up in a world that is broken.

Everyone cannot get what they want without considering the consequences of their actions forever. The rules catch up with us. Eventually we get caught. Maybe not by the "dog police" at 7am in the morning, but our actions eventually have consequences we will find uncomfortable. It won't be getting caught. It will be our actions catching up with us.

Isn't that what happened in our economy? We broke it by bending, stretching and then breaking the rules because we thought we wouldn't get caught.

It is time to rediscover how to make choices about what we do based on the highest good of all concerned. And maybe we should include the environment and other creatures in our the "all concerned" part. if managers used this in making decisions about how to treat their people, the satisfaction of the employees would increase. If sales people were looking out for the greater good of their customers rather than just more sales, their sales would actually increase.

The greatest good of all concerned. Who do you include in that list when you are making decisions?

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